You pay a daily access fee and data storage, plus the messages you send. There’s no setup fee, no annual fee, no lock-in and no fee for submitting claims.
Platform
Daily access fee plus data storage. Most practices paid between R250 and R253 for August 2026.
Claim submissions
Zero-rated. Every claim.
Messaging
A set rate per message, only for the messages you send.
* Remittances and claim status on some schemes only. Prices are in ZAR. Full fee schedule in our terms.
These are real invoice totals for Cliniweb practices for August 2026. We’ve withheld the practice names.
Four of the six pay between R250 and R253. Bills are higher for practices that store more data, send more messages or use optional add-ons.
| Practice | August 2026 |
|---|---|
| Practice A | R250.00 |
| Practice B | R250.00 |
| Practice C | R252.00 |
| Practice D | R253.00 |
| Practice E | R317.31 |
| Practice F | R570.00 |
| Median | R252.50 |
Totals include messages and any optional add-ons. Per-claim fees on every invoice: R0.
You’re billed monthly for the month that has just ended, so you only pay for what you used.
Charged for each day your account is active. Covers hosting, backups, updates and unlimited staff logins.
Based on how much your practice stores: records, attachments, scanned documents and signed consent forms.
WhatsApp, SMS, email and video minutes, at a set rate each. SMS stays off until you switch it on.
Electronic claim submissions are zero-rated. Work out what per-claim fees cost you now.
No. There is no setup fee and no annual fee. You pay monthly for what you used the month before.
No. You can end your account at any time by giving us written notice. You pay any fees already owed.
Ask us to move you to the Data-Only Package. Your data stays stored and backed up, and you pay only the data storage fee, with no daily access fee. Nobody can log in while you’re on it, and you can ask to return to full access later. See section 12 of our terms.
Nothing. Electronic claim submissions are zero-rated. See how claims work.
The data storage fee depends on how much your practice stores, such as attachments, scanned documents and consent forms. Messages are charged per message sent, and some practices use optional add-ons. A practice that stores more, sends more or adds more pays more.
Each message is charged at a set rate. Ask us for the current rates at info@cliniweb.co.za. SMS stays off until your practice switches it on, and WhatsApp can be switched off for the practice.
Yes, but we give you 30 days’ written notice first. The full fee schedule is in our terms.
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