Patients book online and check in before they arrive. You write the note, send the script, order the bloods and submit the claim, all without leaving the consult. And submitting claims costs nothing.
Each step of a visit is handled in the same system, so you capture things once and don't chase paper afterwards.
Front-desk work that patients now do on their phones.
Everything you need is on the patient's record.
Follow-up that doesn't depend on someone remembering.
* On some schemes only.
Practice management software and EHR in one: clinical, billing, messaging and admin tools designed around how a GP practice runs.
A full electronic health record, set up the way GPs actually consult.
Scripts are quick to write and nothing is transcribed by hand.
Every request is tracked from the order to the result.
You get paid for the work without paying per claim.
Patients hear from you on the channel they already use.
Every provider and staff member gets their own login.
* On some schemes only.
Every Cliniweb practice gets a patient portal. Patients get links from your practice. They don't need to download an app, create an account or remember a password.
The AI tools save typing time. Every output is a draft, and nothing goes on the record until you approve it.
Most practice systems charge you for every claim you submit. Cliniweb charges nothing. Claims go electronically to the scheme, and remittances come back and are matched against your invoices.*
* Remittances and claim status are available on some schemes only.
Compliance was designed into Cliniweb from the start. Your clinical records, consent forms and audit trail are all in one place, hosted on AWS in Cape Town.
Each staff member has their own login, and what they can see depends on their role.
Every time a record is viewed or changed, we log who did it and when.
Patient and provider signatures are each saved with a name, timestamp and IP address, then filed as a PDF.
Booking and form links show no personal details and expire after use.
Every page, form and API call is served over HTTPS.
Structured notes, referral letters and traceable pathology requests.
No hidden fees. You pay a daily access fee and data storage, plus only the messages you send.
Platform
Daily access fee plus data storage. Most practices paid R250–R253 for August 2026.
Claim submissions
Zero-rated. Every claim.
Messaging
You pay only for the messages you send, at a set rate per message.
* Remittances and claim status on some schemes only. Prices are in ZAR. See real invoices from Cliniweb practices, or the full fee schedule in our terms. Questions? info@cliniweb.co.za
You won't be left alone with a manual. A provider who already uses Cliniweb helps you through your first weeks.
Send us your practice and HPCSA details. It takes about five minutes.
We review your details, create your practice and send you your login details.
We pair you with a provider who uses Cliniweb every day, to help you get started quickly.
“Cliniweb has transformed the way I manage my practice. As a GP with limited time and multiple responsibilities, I needed a system that could keep up with the pace of a busy day. Cliniweb delivers exactly that. Adding new patients is incredibly easy, and the platform is designed so intuitively that I can perform multiple tasks seamlessly, whether it’s generating consultation notes, sick notes, scripts, referral letters, or managing dispensing and stock.
What sets Cliniweb apart is how integrated everything is. I can quickly upload and attach documents like X-rays or blood results, coordinate with my staff, and even complete lab referral forms directly within the system. It streamlines communication with nurses and reduces duplication, helping me work more efficiently without compromising patient care.
It’s more than just an electronic record system. It’s a complete workflow solution. It has significantly improved the speed and accuracy of my daily tasks, allowing me to focus more on patients and less on admin. I highly recommend Cliniweb to any GP looking for a smart, time-saving solution.”
“We’ve been using Cliniweb at Phoenix Plaza Medical Center and have been very happy with the platform. It’s simple to use, fast, and covers the day-to-day needs of a busy medical practice without making things unnecessarily complicated.
The appointment book, patient records, clinical notes, prescriptions and billing all work together well, which makes the workflow from reception through to the consultation much smoother. We particularly like how easy it is to find patient information and move between different clinical functions.
The system is regularly improved and the Cliniweb team has been responsive whenever we’ve needed assistance.
Overall, Cliniweb has made managing our practice more efficient and we would happily recommend it to other GP practices looking for an affordable, practical practice management and clinical system.”
No. Cliniweb runs in your web browser on a desktop, laptop, tablet or phone. We handle hosting, backups and updates.
Yes. Electronic claim submissions are zero-rated. You pay the daily access fee, data storage and whatever messages you send, but nothing per claim.
Your practice gets its own booking link, which you can share on WhatsApp, your website or social media. Online bookings appear in your schedule for you to confirm. Patients never see anyone else's details.
No. The AI drafts notes and suggests codes, and you review and sign off. Nothing goes on the record until you approve it.
Cliniweb is built by Arokiam (Pty) Ltd, a South African company, and has been used in GP practices since 2010. GPs designed it for their own practices.
Register your practice today. We'll set you up and pair you with a GP who already uses cliniweb.
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